MindArch Health - Accessibility

Last Updated: December 18, 2024

Commitment to Accessibility

MindArch Health is committed to ensuring digital accessibility for all users, including people with disabilities and seniors. We believe that everyone should have equal access to information and functionality, and we strive to provide an inclusive user experience for all.

Standards Adherence

We are continually improving the user experience for everyone by adhering to the Web Content Accessibility Guidelines (WCAG) 2.2. These guidelines provide a comprehensive framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

Measures Taken

We have taken the following steps to enhance the accessibility of our app:

Design and Development: Our app is designed and developed with accessibility in mind, incorporating features such as:

• Keyboard Navigation Standard: Full keyboard navigation is supported throughout the app. Status: Achieved

• Screen Reader Compatibility Standard: The app is compatible with popular screen readers, allowing users to navigate and interact with the app using assistive technology. Status: Emerging. Users independent screen readers will allow navigation and interaction in the app.

• Alternative Text for Images Standard: All images include alternative text descriptions, providing context for users who are unable to see them. Status: Emerging. All images are explained with text context before or after the image. 

• Clear and Concise Language: We use clear and concise language, avoiding jargon and complex terminology. Status: Achieved. Our info-icons break down terminology and our robust training library provides a deeper understanding of all activities in the application. We evaluate the understanding of our surveys on an ongoing basis.

• Sufficient Color Contrast Standard: We ensure sufficient color contrast between text and background to enhance readability for users with visual impairments. Status: Achieved.

• Resizable Text Standard: Users can adjust the text size to suit their individual needs. Achieved

• Consistent Navigation Standard: We maintain a consistent navigation structure throughout the app, making it easy for users to find their way around. Achieved.

• Testing Standard: We conduct regular accessibility testing to identify and address any potential barriers. This testing includes manual reviews and automated testing using accessibility tools. Achieved

Known Limitations

While we strive for full accessibility, as a new company, there may be some areas of the app that are not yet fully compliant with WCAG 2.2. We are actively working to address these limitations and improve the accessibility of our app over time.

Third-Party Content

Our app may contain links to third-party websites or content that is not under our control as inputted by our users. We are not responsible for the accessibility of this third-party content.

Feedback and Contact Information

We welcome your feedback on the accessibility of our app. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at support@mindarchhealth.com. We will make every effort to address your concerns in a timely manner.

Ongoing Efforts

We are committed to ongoing efforts to improve the accessibility of our app. This includes:

• Regular Audits: We conduct regular accessibility audits to identify and address any potential barriers.

• Staff Training: We provide regular training to our staff on digital accessibility best practices.

• Staying Up-to-Date: We stay informed about the latest accessibility standards and technologies.

Legal and Compliance Considerations

In addition to our commitment to accessibility, we also prioritize the security and privacy of user data. Our app complies with all applicable data protection regulations, including GDPR, CCPA, and HIPAA where relevant. We have implemented robust security measures to protect user data, and we maintain a HIPAA Business Associate Agreement with our database provider, MongoDB Atlas.

Hosting for Performance, Compliance, and Security

Our app is hosted on a combination of Vercel and MongoDB Atlas. Vercel provides a secure and scalable environment for our frontend and API, while MongoDB Atlas offers a HIPAA-compliant database solution. This architecture ensures optimal performance, security, and compliance with relevant regulations.

This Accessibility Statement is subject to change as we continue to improve the accessibility of our app.

CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the information below:

Email: support@mindarchhealth.com

Phone: 631-213-1404

You may also reach out to us using the Live Chat feature in the App.

Copyright 2024 MindArch Health Inc.